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Online Orders, Shipping, and Delivery Information
Different retailers have different conditions for delivery. Here are some general guidelines, but when in doubt, please contact your retailer first, so they can assess and assist where possible. What to Expect Ordering Upon order checkout, you ...
Inspect on arrival
Products leave our warehouse in mint condition. But sometimes we can't control how items are shipped when they leave our warehouse. This is what you need to know. Large items should be delivered on pallets Items should never be turned on their side ...
what to expect in the box
All questions can be answered by our support team. However, inside the box you can expect to find the following pertinent important information. Your Warranty Instruction Manual How to contact us
What to look for
Our products leave the warehouse with the utmost care. But sometimes several companies help us deliver they to you. Once they leave we have little line of site into the journey. All products should sit on a solid frame You may find a "tilt ...
Before you install
You care most about your product and its quality. Ensure the following before you or a contractor install it. Place the item on a flat surface Remove it from the box and inspect it ensure all doors and drawers open as expected If you suspect a damage ...