Warranty Information

Warranty Information








Vanities

CONSUMER RESPONSIBILITIES The DISTRIBUTOR’s products will remain beautiful for many years if you properly care for them.
The DISTRIBUTOR does not recommend the use of harsh abrasive cleansers on any of its products. Harsh cleansers will damage the finish of your product.

Maintenace

Use a soft, clean cloth that will not scratch the surface when dusting.
Using solvents of any kind on your furniture may damage the finish.
Always use coasters under beverage glasses and flowerpots.
Always use protective pads under hot dishes and plates.

LIMITED 1 YEAR WARRANTY
This warranty extends only to the original owner user for personal household use only. For commercial uses, additional limitations may apply.
The DISTRIBUTOR warrants your satisfaction with each product. Should any product not meet your satisfaction due to a visual defect, simply return it to your retailer with the original packaging, PRIOR TO INSTALLATION, for a replacement.
The DISTRIBUTOR warrants, products to be free from defects in workmanship and materials under normal use and service for a period of one (1) year.
The DISTRIBUTOR will, at its election, repair, replace, or make appropriate adjustment where the DISTRIBUTOR optional inspection discloses any such defects occurring in normal usage within the warranty periods.
Please note that the DISTRIBUTOR is not responsible for installation or removal costs.
Modification of any product’s components may void the warranty. This warranty does not cover any claim arising from abuse, misuse, negligence, accident, improper installation or operation on the part of the purchaser. This warranty is void if the DISTRIBUTOR’s product is subject to alterations, or if repairs were done to the product.
This warranty does not extend to any components installed by dealers, installers or by any party other than the DISTRIBUTOR.
Implied warranties, including that of merchantability or fitness for a particular purpose, are expressly limited in duration to the duration of this warranty.

The DISTRIBUTOR disclaims any liability for special, incidental or consequential damages.


Toilets

5 years on fittings
20 years on ceramic components


Lighting

1 year

Mirrors

1 year





  • Create a support ticket
    What do you need help with?


    Track your order

    Product support

    Troubleshooting

    Parts

    Returns



      • Related Articles

      • Online Orders, Shipping, and Delivery Information

        Different retailers have different conditions for delivery. Here are some general guidelines, but when in doubt, please contact your retailer first, so they can assess and assist where possible.   What to Expect  Ordering  Upon order checkout, you ...
      • what to expect in the box

        All questions can be answered by our support team. However, inside the box you can expect to find the following pertinent important information. Your Warranty Instruction Manual How to contact us 
      • My Product Arrived Damaged

        I received my Ove product at the time of delivery, and it is damaged. What should I do? Despite our best efforts to protect your new Ove item during transport, sometimes it may get damaged along the way. If possible, take pictures of the packaging, ...
      • Backsplashes and Sidesplashes for Vanities

        Backsplashes and Sidesplashes for Vanities A Backsplash is installed to complete the look of the piece if you are not planning on tiling the wall behind the vanity: A sidesplash is used to complete the look of the vanity either on the left, right, or ...